With Tracker 8, field personnel can use a smart phone, tablet or computer to find and order the tools, equipment and supplies they need. No installation is required (unless you want to read barcodes with a smart phone): your data lives in the cloud and the interface runs on any device with a modern browser.

Tracker 8 was designed for mid-sized to large construction companies that want to assign tools and equipment to jobs, employees, trucks and storage sites. Report customization and barcoding (with phone and tablet cameras, stationary and portable barcode readers) are built into the system.

  • Stationary barcode readers, which are attached to a computer, smart phone or tablet via cable, radio or bluetooth, are less expensive than portable readers. Attached to a computer, they work well if everything in your warehouse passes through a single door or across a single counter. Attached to a smart phone or tablet, they're portable but you have to deal with 2 pieces of hardware. Many different stationary readers can be used with Tracker 8. With computers, we recommend the stationary reader pictured below. The bluetooth scanners we recommend with smart phones and tablets are similar.

  • If you need to collect large amounts of data while away from your computer, you need a battery-powered, portable barcode reader that can scan items as they’re loaded or unloaded from a truck or delivered to a job site. The portable reader pictured below has been programmed to work with Tracker 8. Others could be used, but custom programming would be required.

  • Barcode label software is integrated with Tracker 8. You can print your labels in-house or use pre-printed labels.

Tracker 8 Lite is ideal for smaller organizations that need to track 195 or fewer items.

Optional, extra-cost modules can be added to Tracker 8 (but not to Tracker 8 Lite) at any time, without re-entering data.

Supplies and Small Tools. Track less-expensive items like hand tools and supplies. Kits, containers, and order points.

Billing. Tool management software that turns your tool room into a profit center. Automatically processes tool and equipment sale and rental rates as items are checked out, including job discounts and rental caps.

Repair and Maintenance. Track repair histories and costs, set up preventive maintenance schedules that alert you when maintenance is due.

Multi-user. Allows more than one person to run Tracker 8 at the same time. Differentiates between editing and view-only users. Editing users can add and edit data. View-only users can find and order items but cannot otherwise add or edit data.

Contact us if you ...

  • Would like to schedule a live, over-the-internet demonstration.
  • Want to try Tracker 8 'live' (we'll give you a temporary demo account).
  • Have questions. Tracker 8 is very flexible and offers lots of options. We can quickly steer you in the right direction.

UPGRADING IS REASONABLY-EASY

  • Tracker 8 will feel familiar to Tracker 7 users. The concepts and interfaces are similar.
  • We've written a program that upgrades Tracker 7 data to Tracker 8 formats. Unless your data is non-standard or unexpectedly-complex, we can upgrade it quickly and generally don't charge for data upgrades.
  • Tracker 7 barcode scanners will continue working with Tracker 8.

THERE'S NO RUSH

  • Waterwheel plans to support Tracker 7 thru at least December 31, 2020 (but cannot guarantee that new versions of Windows will support Visual Foxpro 6, in which Tracker 7 is built).
  • Tracker 8's core has been well-tested (one customer has used it for real since July 2016, a second since January 2017). But we're still adding features, some of which are new or nearly-new and not well-tested.
  • Some Tracker 7 options and features don't exist in Tracker 8.

UPGRADE PRICING

  • If you're currently paying Tracker 7 software maintenance and technical support fees, you may upgrade to Tracker 8 whenever you like at no additional charge. We will continue charging the same annual fee in subsequent years, whether you upgrade or not.
  • If you're not currently paying Tracker 7 software maintenance and technical support fees, you need to get current to upgrade. Waterwheel doesn't back-charge for software maintenance and technical support.

  • We'll charge Tracker 7 license and support fees for any modules you add after upgrading EXCEPT view-only licenses.
  • Tracker 8's view only license is much-more capable than Tracker 7's and is one of the primary benefits of the new system: field users with 'view only' licenses can search for and order items on a smart phone or tablet.
  • When a Tracker 7 customer with the employees module upgrades to Tracker 8, we'll include 1 view-only license for every multi-user, editing license they already have. Otherwise, we'll charge 10% of the annual software maintenance and technical support fee per view-only license, per year. For example, a user with a single-user Tracker 7 system that includes the supplies and small tools module would be charged $322.20 per year for software maintenance and technical support. If that user added 1 view-only Tracker 8 license, we'd add 10% ($32.22) to that user's annual fee (total $354.42).
  • Several users can share a license. Waterwheel counts the number of people who have actually signed in, not the number of people who CAN sign in.

  • Tracker 7 Lite customers may upgrade to Tracker 8 Lite after paying the annual Tracker 8 Lite fee.

  • These prices and policies were updated June 28, 2017, are in US dollars and are subject to change without notice.

WHEN YOU'RE READY TO UPGRADE

Learn how to use Tracker 8 before upgrading. Check out the help system. Contact us for a demo account and to schedule training.

Jobs, vendors, storage sites and employees that have been inactive for a year or two don't need to be upgraded. The transaction history at those locations doesn't need to be upgraded either.

  • In the Tracker 7 jobs and vendors screens, uncheck the ACTIVE column in the jobs and vendors you don't want upgraded.
  • If any items are currently assigned to sites or employees you don't want upgraded, delete those items from the inventory screen or transfer them to other locations. Then, in the Tracker 7 storage sites and employees screens, delete the storage sites and employees you don't want upgraded.

Clean up your descriptions.

  • If you use different descriptions for identical items (for example, STEP LADDER and STEPLADDER), edit your Tracker 7 inventory so identical items have identical descriptions.
  • Descriptions work best when they identify a reasonably-small group of similar or identical items. If your descriptions are too specific, they may only describe one item (for example, PICKUP 1/2 TON is probably better than 1/2 TON 2015 CHEVY PICKUP).
  • Include words people use when asking for an item and exclude the rest (if people mention size when asking for an item, include it in the description; if size isn't mentioned, leave it out).
  • Start descriptions with the most generic term then get more-and-more specific (for example, LADDER STEP 8 FT instead of 8 FT STEP LADDER) and your items will group naturally when sorted by description.

We've written a program that identifies problems in your Tracker 7 data that must be fixed before it can be upgraded. Click upgrade_check, save the file in your Tracker 7 data folder then run it to check your data for ...

  • Descriptions whose ids have different values in the Tracker 7 UNIQUE, RETURNS and VEHICLE fields (delete the mis-matches from inventory or give them a different description; there are other potential solutions, contact us if you have questions)
  • Ids with blank descriptions (delete from inventory or enter a description)
  • Begin dates in history before January 1, 1980 or after January 1, 2020 (delete from history or fix the date)
  • Ids assigned to inactive jobs or vendors, non-existent storage sites or employees (delete from inventory or re-assign to an active location)
  • Unprocessed pick tickets and work orders (delete or process)

If you're using the Tracker 7 billing system, run a period-end bill for the most-recent month.

In Tracker 7, click the Utilities menu then Backup and rebuild.

Zip up your data files and email them to Waterwheel (contact us if you need help). We'll upgrade your data, load it in the cloud and email you temporary sign-in credentials.

Keep a copy of Tracker 7 on your computer for at least a year after upgrading so you can look up data you decided not to upgrade.

 

Tracker 7

Tracker 8

     

typical users

office and warehouse personnel

office, warehouse and field personnel

   

field users can use mobile devices to search for and order items

     

installation

on each computer

no installation necessary, cloud-based, runs in a browser

   

on-site server installation possible but not offered initially

     

internet access

possible with utilities like terminal server or citrix

standard, runs over the internet

     

mobile devices

not supported

specialized screens for mobile devices

   

designed to be used by field personnel for searches, orders

     

modules

employees (optional, extra cost)

employees (included, no extra cost)

 

custom reports (optional, extra cost)

custom reports (included, no extra cost)

 

portable barcode download (optional, extra cost)

portable barcode download (included, no extra cost)

 

supplies & small tools (optional, extra cost)

supplies & small tools (optional, extra cost)

 

billing (optional, extra cost)

billing (optional, extra cost)

 

repair & maintenance (optional, extra cost)

repair & maintenance (optional, extra cost, available Spring 2017)

     

pricing

one-time license + annual support fees

monthly or annual use fees, no up-front license fees

 

free lite version

low-cost lite version

 

no charge for view-only users

charge for view-only users

     

ORDER ENTRY

   
     

mouse & menu on a computer

works best if the user knows his organization's IDs

different screen for different users

 

works reasonably-well if the user knows descriptions

one for those who know their organization's IDs or descriptions

   

another for those who don't: utilizes a familiar 'add to cart' approach

 

supports separate barcode #s, no other cross-references

unlimited cross-references, e.g., barcode #s, manufacturer #s

     

touchscreen on a mobile device

not supported

specialized screens for mobile device users

     

stationary barcode on a computer

supported, data checked when entered

same

 

doesn't support separate barcode #s

supports separate barcode #s

     

portable barcode on a computer

supported, data not checked until uploaded

same

     

barcoding on a mobile device

not suppported

supported, data checked when entered

     

INTERFACE

grids in Tracker 7

similar concept, different name ('views') in Tracker 8

 

very limited organization-wide setup

designed for organization-wide setup

     

user customization

each user can have a different grid for the same data

each user can have any number of views of the same data

 

column widths can be changed but changes aren't saved

column widths can be changed, changes can be saved

 

organization managers can set up one default grid per table

can set up one default and any number of alternative views

 

all subsequent changes are user-by-user

subsequent changes can be by group or user

   

organization managers can change default, re-assign users, etc.

     

table-to-sub-table grids/views

not supported

supported

     

fields from other tables

cannot be added by users to grids

can be added by users to grids

 

can be added to reports

same

     

searches

quick 1-column searches

same

 

1-column search operator (e.g., 'starts with') can't be changed

users can pick from a list of operators

 

complex searches can be saved

complex searches must be saved

 

can only search for data in the table being used

can search for data in related tables

 

organization manager can't pre-define complex searches

organization managers can define any number of complex searches for all users in his organization

   

users can add additional user-specific complex searches

 

no default search

organization managers can define default searches for each view

   

users can over-ride that with a user-defined default

     

sorts

click a column heading to sort ascending, again to sort descending

same

 

complex sorts (2+ columns) not supported

any number of complex sorts can be created and saved

   

can include data from related tables in sorts

   

organization managers can define any number of complex sorts

   

users can add additional user-specific complex sorts

 

default sorts system-defined, users can't change

organization managers can define default sorts for each view

   

users can over-ride that with a user-defined default

     

REPORTING

search results can be passed from a grid to a report

same

 

customizing a grid doesn't change reports

reports generally replicate the columns displayed in a view

 

changing the sort in a grid doesn't change reports

reports generally replicate the sort order in a view

     

DATA

items automatically-assigned to default storage when added

items not automatically-assigned

     
 

categories assigned by item

categories (renamed for clarity and extended) assigned by description

 

unique (including vehicles)

vehicles, equipment and expensive tools

 

not unique

inexpensive tools

 

not unique not normally returned

consumables, serialized consumables and intangibles

     

BILLING

rates assigned by item

rates assigned by group

     
 

difficult to undo period-end bills and re-run bills for previous periods

easy to undo period-end bills and re-run bills for previous periods

     
 

hourly billing from meter entries, only

hourly billing from meter entries or clock time

     

SECURITY

   
     

user passwords

optional if employees module on

required

     

security levels

pre-defined, hard-coded

pre-defined by group, i.e., more fine-grained

     

field-level security

organization managers can exclude fields from grids

organization managers can define field access by group

     

TECHNICAL DETAILS

database, language, interface: Visual FoxPro 6

database: postgreSQL

 

no longer supported by Microsoft but common

language: javascript

 

Windows only

development environment: servoy

   

interface: jQuery, jQuery mobile, slickgrid

   

all open-source

   

all operate on multiple operating systems: Windows, Linux, etc.

Updated August 24, 2017
In US dollars
Subject to change without notice

Tracker 8 pricing for new customers consists of monthly or annual fees payable in advance (upgrade pricing for Tracker 7 customers is described in Upgrading from Tracker 7 to 8). Monthly fees must be paid automatically by credit card. Annual fees (5% discount) may be paid by credit card or check. You can stop using the Tracker any time you like but Waterwheel will not refund fees previously paid.

Tracker 8 pricing differentiates between editing and view-only users. Editing users can add and edit data. View-only users can order items but cannot otherwise add or edit data.

Waterwheel counts the number of people who have signed in, not the number who CAN sign in. Any number of people in your organization can have Tracker 8 user id's and passwords but the number who can sign in at the same time is limited to the number you're paying for. If, for example, you're paying for 1 editing user, only 1 editing user can sign in at a time.

Tracker 8 editing user fees

editing user 1

each additional editing user

base system

$60/month

$40/month

* optional modules

supplies

$30/month

$20/month

 

billing

$30/month

$20/month

 

repair

$30/month

$20/month


Tracker 8 view-only user fees

view-only users 1 thru 10, each

each additional view-only user

base system

$6/month

$4/month

* optional modules

supplies

$3/month

$2/month

 

billing

$3/month

$2/month

 

repair

$3/month

$2/month

* All users in an organization must license the same optional modules.

Tracker 8 fees include access to the most current Tracker 8 release; technical support by email or, when we're available, phone (we're normally available during California business hours); most over-the-web training and simple data imports.

Tracker 8 fees do not include complex data imports or custom coding (for which we charge $50 per quarter-hour), on-site training (for which we charge $150 per hour plus travel expenses) or barcode training (for which we charge $150 per hour).

Tracker 8 Lite

The annual fee for Tracker 8 Lite is $195, payable in advance by credit card or check. You can stop using Tracker 8 Lite any time you like but Waterwheel will not refund fees previously paid.

Tracker 8 Lite is limited to 195 items and 1 editing user. The optional supplies, billing and repair modules are not available.

Tracker 8 Lite fees include access to the most current Tracker 8 Lite release but do not include technical support, complex data imports, custom coding or training. We reserve the right to charge Tracker 8 Lite customers $50 per quarter-hour for technical support and over-the-web training.

Barcode hardware

portable Worth Data LT5001H TriCoder with integrated laser scanner, usb cable and handle

$799

portable Worth Data LT5001 TriCoder with integrated laser scanner and usb cable but without handle

$699

portable reader programming and shipping, each

$55

 

 

stationary LZ360-USB laser scanner with usb cable

$219

stationary LZ400RF 2-way radio laser scanner including 1 base station and usb cable

$999